About Me

Ordering from

On Monday I ordered a couple of CD’s and a book from Wednesday evening I finally got confirmation that the order was being shipped…now today I track it, and it has apparently arrived in Mississauga last night at 7:48pm. Since Mississauga is only an hour away from Toronto, it will probably make it to my house within the week!

Seriously though, I don’t think I’ll ever order from them again. I originally did because I had a $5.00 coupon, and doesn’t carry CD’s. Having gone through the experience once with both companies, I have to say that Chapters is amazing compared to Amazon’s adequete service. When I ordered from, within an hour the package was processed, and sent to UPS. I had my book within a day of ordering it, which was pretty amazing, and gave me “warm fuzzies” for Chapters. I’ll get my CD’s in stores from now on, and continue to order books online (it’s quite a bit cheaper).

By Brian Garside

Brian is a digital experience expert, and part time internet superhero. He focuses on digital first design, digital strategies, content management, website usability, and user experience. He was part of the team behind BalanceDo, the co-founder of All New Comics, and the chief strategist at NorthIQ.