Month: July 2002

Almost two weeks without internet…

This is the first time since July 3rd that I’ve had internet access…now for most people that wouldn’t be a big deal, but for me it’s like taking away my TV! I spend way more time online than I do in front of a TV, so not having it has forced me to do other useless pursuits like watch way more movies on DVD than normal, watch an additional 12 episodes of Buffy off the Season 2 DVDs, and generally just do little odds and ends on my computer that I’ve been putting off (working on our wedding video, organizing my fonts, those kinds of things). It’s amazing though how many of those little things often dovetail into surfing. While doing the video I found that none of my video was producing a video image…I needed to go online, but I couldn’t. While organizing my fonts, I remembered that I keep some online, couldn’t access them.

Here’s the joy’s I’ve had with Bell since July 3rd (partially so that I can read them to the Bell Billing folks tomorrow when I ask for some free service).

Wednesday July 3rd

Phone goes out when a Bell technician is installing phones for neighbours across the street (while installing the phone, he mixed up the lines between the upstairs and downstairs phones over there as well).

Friday July 5th,

Bell technician fixes our phone service at 8:00pm, informs me that he will call Sympatico to have the DSL re-installed on the line.

Saturday July 6th, 12:00pm call Sympatico to ask about DSL service being re-installed on the line, they ask me to do a modem test, modem is not working. A second level tech is called.

Saturday July 6th, 12:30pm, second level tech calls back, tells me that the issue needs to be escalated to Networking. Will probably be fixed by Tuesday night.

Tuesday July 9th. 6:00pm. I call Sympatico about this, and he informs me that the ticket was wrong, and that it will probably take 72 hours for the Networking people to get to this problem.

Thursday July 11th, Phone call from 1 877-909-4722. We do a modem test. Modem not responding. He dispatches a tech for Friday from 5-9, asks me to be at home to receive tech.

Friday July 12th, 8:30pm. I call 1 877-909-4722 to find out the status of the technician. Am told that he should have called to inform me that he wouldn’t be coming by, because the problem was a CO problem having to do with the AP which the tech didn’t have access to. He said that someone would call Saturday to arrange things further.

Saturday 12:30pm. Called 1 877-909-4722 to find out the status of the call. Was told that the ticket wasn’t closed properly, and that the new problem wasn’t opened, phone support opened new ticket and said they’d have it fixed either Saturday, Sunday, or Monday.

Saturday July 13th, 12:45pm, phone dead. Went outside to find out if anyone is working on phone line. Didn’t see anyone in a 30 minute bicycle riding sweep of neighbourhood. Nobody found.

Saturday July 13th, 1:23pm, called 1 877-909-4722 and reported latest problem with phone being dead.

Sunday July 14th, 9:33am. Called 416 310-2355 and asked to speak to a supervisor. Spoke to Sandra at ext 1302. Told her of the troubles, told her of the frustration, told her of the patience with which I have given up to now, and told her that the problems have to be fixed by EOD today or I am going elsewhere. Was told that they are working on the phone line right now, and they would get the DSL working today. Sandra also promised to keep me in the loop with regular status updates.

Sunday 10:35am, Sandra calls to let me know that someone is coming by soon.

Sunday 11:30pm, tech comes by. Discovers the problem is at the junction box. Hooks the wires up. Tests the signal, finds out it’s very strong. Hooks the outside lines for our house back up. Comes inside, tests high speed, and finds it working perfectly. Leaves. Total time on job? 1 hour.

The hits just keep on coming

So on Tuesday night, a transformer on our block blew up, and we lost our power for the night. That was fun. It came back at 1:30am, unfortunately that meant that we had about 4 hours without AC, a fan, lights, you name it. It really sucked…and I was right in the middle of watching an episode of Buffy.

Last night we got home and found that the geniuses at Bell had somehow cut off our phone! I called them and they said they’d get a technician out to our house right away…as early as Friday at 9:00pm! Then if the problem is in house, I can have either 9-5, or 12-8. Nice!

Needless to say, I’ll be staying home tomorrow to do wait for the phone company, and I’ll be working late tonight to get stuff done.

Plus of course we’ve got no garbage pick-up, the gym is closed (due to the strike), and now all of the inside workers are on strike.

I hate this city.

BGMi has put a stop to Instant Messenger because it’s a “security hazzard”, of course there’s a way around it…and it’s really simple. They’ve also put a stop to Web Mail…again, there’s a way around it. Tonight I found out that WebSense blocks pc.ign.com, so I just used my little trick to get around it. Why do they even bother?

Thank god I’m only downtown for another month, I don’t think I could take much more of these draconian policies. Ugh.

That’ll teach me for not saving…

I just wrote a sweet Blog post about how I’m going to Blog more often because it only takes 10 minutes, I got side tracked reading an article on C-Net, and then I accidentally hit the back button on this browser and lost my post.

Anyway, I was saying that I’m working on a couple of tools, HeadLines, a news posting tool (much like Blogger, but written in Perl, and with a voting system and a commenting system built in). I’m also working on a poll system, and a better message board system. I’ll probably bundle all of the tools together, and create some sort of system where I can turn one off and another on.

I’m also looking into building a tool that will create XML files rather than traditional HTML files, which I’d be able to re-purpose into some of my Flash stuff that I’m working on.

This was a fun weekend. We didn’t do a whole lot, other than have a barbeque on Friday night, go suit shopping on Saturday (I got a new suit, two sweet shirts, and a new tie for under $400.00, which was a great deal…major league sales on right now), rent a couple of movies (I rented The Princess and the Warrior on Thursday night, and we rented The Man who Wasn’t There on Saturday). We went to Paul and Leah’s on Sunday to see their new baby, and lazed around the house today, before playing Baseball tonight (we lost in case you haven’t visited the Stinky Monkeys site).

That’s my biggies for right now. If all this goes as planned, I’ll start positioning HeadsDown as a legitimate internet service provider in the next few months…because god only knows how long BCE will be around in this financial enviornment.

Quick “Best of” list:

Album du jour: Eminem: The Eminem Show. Solid album, better than Marshall Mathers, some awesome songs including “Cleaning out my Closet”, and of course “Without Me”.

DVD of the Week:: Buffy the Vampire Slayer Season 2. What a great season. Angel goes bad. Spike and Drusilla are awesome. Seth Green’s in it…what more could you want? I think I liked Season 3 slightly more, but I’m half way through Season 2 right now, and it’s awesome.

Game of the Week: Warcraft III, what can I say except…awesome!

Website of the Week: I’ve been checking out Ray of Light.net again. I love what some people can do with Flash.

Comic of the Week: Spider-Man/Black Cat, The Evil That Men Do (1 of 4): Kevin Smith, Terry Dodson, what more do you need? Great comic, awesome read, wicked art. A perfect blend of what makes a good comic book.