Through the last 12 years I have had four different business banking accounts with RBC. The first two accounts were prompted by partners who had good experiences with RBC. In both cases setting up the account caused us problems, but in both cases we were treated incredibly well. One of those businesses, All New Comics, which I am no longer a part of, has gone on to be very successful, and makes a good amount of money of which RBC benefits from various fees.
When I started my own solo enterprise in 2015, I came to RBC because of the ad campaigns they had created around small business. I was approved for a $5,000 credit card, and other than a few very minor snags when the account was created (including the naming of the account…something that RBC seems to get wrong regularly), things were mostly good.
This year (2017), I incorporated my business, and went to RBC to create an account. The first version of this account was built completely wrong, with the account in the numbered corporation’s name, rather than its trade identity. The new corporation was granted a credit card, and when paperwork started rolling in I found out that in addition to the name of the company being wrong, I was also listed as “Mrs Brian Garside”…I assure you I am not a Mrs.