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Bad Usability: College of Nurses of Ontario

College of Nurses of Ontario
Not a bad looking site at all

My mom asked me to help her register with the College of Nurses of Ontario, it was a pretty clean website, and looked like a decent user experience, so I figured why not.  Well, after struggling through their website, I decided to whip off a letter to them to expresss my displeasure in the usability of some key areas of their site.

This is that letter.